Q. My batch of kombucha has developed mould. What can I do?
A. Once mould has developed, it is very important to discard the whole batch, including the kombucha scoby.Please contact Customer Support here if mould develops.
Q. My kombucha SCOBY has turned black. What should I do?
A. A black scoby is a sign of a kombucha culture that has been contaminated or is worn out. It takes a long time and many batches before a scoby is worn out. Turning black is not to be confused with developing brown or slightly discoloured patches. Yeast build-up will result in brown spots or stringy particles attaching to the scoby and is a normal by-product of the fermentation process. If your kombucha culture turns black, it should be discarded or composted.
Q. Help! My SCOBY has pests in it!
A. Best practice is to toss it, no attempts to salvage should be made. To prevent pests, always cover the fermenting vessel with some kind of lid. A clean cotton cloth or coffee filter secured tightly with a rubber band is enough to keep flies out. Always keep 1 meter of distance from contaminant sources (garbage, compost, cat box, house plants, etc.), remember that fermentations breathe the air around, so a clean hygienic room should be a standard.